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Contact Center Client Advisory Panel Members

Proven Results

At HealthLine Systems we’re proud of the experience and proven results our Client Advisory Panel leaders bring to Sharp Focus® and EchoAccess™ clients. These experienced national leaders have delivered numerous case study webinars with documented outcomes, participated in an "Ask the Experts" forum for HealthLine Systems’ clients, coordinated our national mentor networking program, developed our national client recognition award, and collaborated on the development of both EchoAccess and the Physician Liaison Solution. They are a valued resource representing the voice of the customer.

Advisory Panel Members:

Contact Center Client Advisory Panel
Julie Bruns
Director, Call Center and Market Research
BJC HealthCare
Saint Louis, Missouri
Bob Jaeger
Director Health Information Services
SSM Health Care
Saint Louis, Missouri
Charlene Williams
Manager, Nurse on Call
Cleveland Clinic
Cleveland, Ohio
Lori McLelland
Director of Marketing
Emory Healthcare
Atlanta, Georgia
Vivian Winter
Director Health Care Referral
Georgetown University Hospital
Washington, DC
Kelly Faley
Director Marketing Technology
Sharp HealthCare
San Diego, California
Shaunne Letourneau
Director
Capital HealthLink
Capital Health
Edmonton, Alberta Canada
Dorothy Rubio
Executive Director
Tenet Call Center
Tenet Health System
Saint Petersburg, Florida

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HealthLine Systems, Inc. is the industry leader in:
NCQA Certified CVO Services , Contact Center Software, Automated Credentialing Applications , Web-based Credentialing Software , Master Provider Database Solution , Quality Management Software , Windows Optometric Software , Web-based Optometric Software , Credentialing Software , Windows Contact Center Software , Windows Contact Center Software

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